Data Management

Data Retention Policy

How we store, retain, and delete your information responsibly.

This Data Retention Policy explains how AI Publisher ("Platform", "Service", "we", "our", "us") stores, retains, and deletes information processed through our SaaS and AI services.

We retain data only for as long as necessary to provide services, meet legal obligations, maintain security, and support legitimate business operations.

Effective Date: April 1, 2026

Last Updated: April 1, 2026

1. Purpose of Data Retention

We retain data for the following purposes:

  • Providing access to the Service
  • Maintaining account functionality
  • Generating AI outputs
  • Technical troubleshooting
  • Billing and payment processing
  • Fraud prevention
  • Legal compliance

2. Categories of Data We Retain

We may retain the following categories of information:

Account Data

  • Name
  • Email address
  • Account credentials
  • Subscription records

Usage Data

  • Login records
  • Browser/device information
  • Session activity
  • Service interactions

AI Interaction Data

  • Prompts submitted by users
  • Uploaded files
  • Generated outputs

Billing Data

Processed through payment providers such as Stripe and PayPal. We do not store full payment card details directly unless handled by certified providers.

3. Standard Retention Periods

Account Information

Retained while the account remains active.

Billing Records

Retained for legal, tax, and accounting requirements.

AI Prompt & Output Data

Retained only as long as necessary for service delivery, troubleshooting, security, or feature improvement.

Technical Logs

Retained for operational and security monitoring for a limited period.

4. Account Deletion

If a user closes an account:

  • Account access is disabled
  • Data enters deletion workflow
  • Residual backups may remain temporarily until overwritten

5. Customer Deletion Requests

Users may request deletion of personal data where legally permitted. Requests may be submitted to:

privacy@aipublisher.com

6. Legal Retention Exceptions

Certain data may be retained longer if required for:

  • Tax obligations
  • Fraud prevention
  • Legal claims
  • Regulatory obligations

7. Backup Retention

Data stored in backups may remain temporarily until normal backup rotation removes it. Backups are protected by security controls.

8. AI Model Processing Clarification

Where AI systems are used:

Submitted prompts and content may be retained temporarily for:

  • Output generation
  • Service reliability
  • Abuse prevention

Unless customer agreements specify otherwise.

9. Enterprise Customer Retention Controls

Enterprise customers may receive contract-based retention terms under separate agreements or DPA provisions.

10. Security During Retention

Retained data is protected through:

  • Restricted access
  • Encrypted transmission
  • Monitored infrastructure

Infrastructure may be hosted through Amazon Web Services and Google Cloud.

11. Data Minimization Principle

We aim to keep only data reasonably necessary for legitimate service purposes.

12. Regional Rights

European Union

  • Access retained data
  • Request correction
  • Request deletion
  • Request restriction of processing

United States

Users may also have state-specific rights depending on jurisdiction.

13. Policy Updates

We may revise this policy as legal, technical, or operational requirements evolve.

Our Data Commitment

We retain customer data only for legitimate operational, legal, and security purposes, with deletion workflows applied when no longer required.

This commitment applies across all service tiers and is valued during enterprise procurement reviews.