1. Information We Collect
We may collect the following categories of information:
A. Personal Information Provided by Users
- Full name
- Email address
- Billing address
- Company name (if applicable)
- Phone number (optional)
- Login credentials
B. Account & Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Session logs
- Usage analytics
C. AI Interaction Data
- User prompts
- Uploaded files
- Generated outputs
- Conversation history
D. Payment Information
Payments are processed through third-party providers such as Stripe, PayPal, and Razorpay. We do not store full payment card details on our servers.
2. Why We Collect Your Data
We collect data to:
- Create and manage user accounts
- Provide AI-generated services
- Improve model performance
- Process payments
- Provide customer support
- Prevent abuse and fraud
- Comply with legal obligations
3. Where Your Data Is Stored
Your data may be stored in secure cloud infrastructure located in:
- United States
- European Economic Area
- Other approved jurisdictions through certified cloud providers
If cloud providers are used, they must maintain recognized security standards. Examples may include providers such as Amazon Web Services or Google Cloud.
4. AI Model Processing
Your submitted content may be processed by AI systems to generate responses, recommendations, summaries, or outputs. This may include:
- Prompt analysis
- Text generation
- Language processing
- Improvement of service quality
We do not use customer content for unrelated commercial resale. If third-party AI infrastructure is used, only authorized processors may access required data.
5. Data Retention Period
We retain user data only as long as necessary for:
- Active account operation
- Legal compliance
- Dispute resolution
- Fraud prevention
Typical retention periods:
- Account data — until account deletion
- Billing records — up to 7 years where legally required
- AI logs — limited retention period depending on service architecture
6. Third Parties Who May Receive Data
We may share limited data with trusted third parties only when necessary:
Service Providers
- Payment processors
- Hosting providers
- Analytics providers
- Customer support systems
Legal Compliance
We may disclose information if required by law, court order, or regulatory request.
We do not sell personal data.
7. User Rights to Request Deletion
Users may request:
- Access to stored personal data
- Correction of inaccurate data
- Deletion of personal data
- Export of their data
Deletion requests can be submitted to: privacy@aipublisher.com
We will process valid requests within legally required timeframes.
8. US Compliance (CCPA / CPRA)
For residents of California, users have the right to:
- Know what personal information is collected
- Request deletion
- Request correction
- Opt out of data sharing where applicable
- Receive equal service without discrimination
Do Not Sell or Share My Personal Information
Our platform does not sell personal information. If future sharing practices change, users will be given a clear opt-out mechanism.
9. EU Compliance (GDPR)
Under GDPR, our lawful basis for processing may include:
- Contractual necessity
- Legitimate interest
- Legal obligation
- User consent
Data Subject Rights
Users in the EU may exercise:
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to portability
- Right to object
10. Cross-Border Transfers
Where personal data is transferred outside the EU, we use lawful safeguards such as:
- Standard Contractual Clauses (SCCs)
- Approved cloud provider safeguards
- Contractual data protection obligations
11. Data Protection Contact / DPO
For privacy-related concerns, contact:
Privacy Officer / Data Contact
Email: privacy@aipublisher.com
If legally required, a formal Data Protection Officer may be appointed.
12. Security Measures
We use commercially reasonable safeguards including:
- Encryption
- Secure servers
- Restricted access controls
- Monitoring for abuse
13. Children's Privacy
Our service is not intended for children under applicable legal age without parental supervision where required.
14. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with revised effective dates.